Renewal by Andersen® stands behind every product it makes with comprehensive warranties that deliver the peace of mind you expect and deserve. Other replacement window manufacturers cannot offer you the same kind of warranty protection that you’ll enjoy when you choose Renewal by Andersen.
All Renewal by Andersen replacement windows and patio doors we install are covered by a fully transferable limited warranty that includes parts, labor and original installation services. This includes a 20-year limited warranty for Fibrex® and glass, a 10-year limited warranty for the frame, sash, and locking mechanism, and a 2-year limited warranty on installation.
To Make a Warranty Claim
Contact the nearest Renewal by Andersen showroom. Our Warranty Service Line at 800-441-1109 or visit our website at renewalbyandersen.com. We will speak with you to investigate your claim within approximately two weeks after notification and arrange for appropriate action. Warranty services may be provided by Renewal by Andersen and/or an authorized Renewal by Andersen service provider.
You can help us serve you quickly by providing the following important information:
• The serial number of the affected product (e.g., located on a label affixed to the top
or side of the windows)
• Description of the product concerns
• Documentation of the purchase date, if available
• Your name, address (with zip code) where the product is installed and telephone
You will be responsible for all costs related to any repair that is not covered by this Limited Warranty or which is outside of the limited warranty period. When warranty coverage is unclear, Renewal by Andersen may charge an inspection fee for any on-site product inspections. If the inspector determines the Renewal by Andersen product has a defect covered by this Limited Warranty, the inspection fee will be waived.
When it comes to the professional door and window installation services, Renewal by Andersen of Greater Philadelphia is the smart choice for local homeowners. You can request a free window or door consultation and receive additional information about our products by calling our toll-free number 610-563-2190. We serve clients in NJ and Philadelphia.