When planning a window replacement project, you can choose between hiring a local company or a national brand. In today’s post, replacement window company Renewal by Andersen® of Greater Philadelphia examines the pros and cons of each.
Local or National?
Hiring a local replacement window company has several benefits. Locals are knowledgeable about local building codes, house styles and what’s most appropriate for the climate. Local contractors are also closer in proximity to your home, which makes it easy for you to ask questions and schedule consultations. It also makes it easy for them to respond to repair requests on short notice, and many can even work with your insurance provider when you need to file an insurance claim. Reputation is also much more important for local contractors, which means you can expect exceptional customer service with a more personal touch.
On the other hand, national brands offer nationally recognized products. For some people, brand-name recognition can help seal the deal, especially if they already have established loyalty to a particular brand. They may also have advanced equipment that allows more complicated designs for replacement windows, along with a more diverse selection of styles, colors and materials.
On the downside, a common complaint about national brands is the customer service, which is typically served by a centralized contact center, and therefore may feel impersonal.
The Renewal by Andersen Difference
Renewal by Andersen may be a national brand, but our services are tailored for locals. We’re proud to say that we’re in a unique position to offer both name-brand quality and personalized service that only locals can provide. When we open a new site, we make sure that we’re hiring locals, from installers to office staff; there’s simply no one better to run our day-to-day operations.
Our status as a national brand lets us offer custom and exclusive products like our Fibrex® material frames and High Performance™ Low-E4® glass. Our replacement windows are crafted in one facility, which helps ensure consistency. Yet another advantage of being a national brand is we can offer some of the strongest warranties in the industry, which include coverage for materials and workmanship.
Renewal by Andersen of Greater Philadelphia is your leading provider of replacement windows and patio doors. Give us a call at (610) 563-2190. You can also fill out our contact form to schedule an appointment. We serve customers in Philadelphia, PA, as well as nearby NJ communities.